This policy describes which personal data we process when you visit this website, for what purpose and on what basis. The controller is Piya AG, St. Gallerstrasse 188, 8404 Winterthur, Switzerland, info@piya.ch. This is a translation for convenience; in case of discrepancies the German version prevails.
Server logs
When you open the website, your device transmits technical details that our hosting service (Vercel Inc.) logs: IP address, time, address requested, browser and operating-system details. These logs serve operation and security and are deleted after a short time.
Contact form
What you enter in the contact form – name, e-mail address, telephone number and your message – we store in our editorial system and send as an e-mail to info@piya.ch. We use Resend (Resend Inc., USA) for dispatch. We use these details solely to answer your enquiry.
Newsletter
If you subscribe to the newsletter, we store your first and last name, your e-mail address and the language you chose. You are only added once you click the link in our confirmation e-mail (double opt-in); we store the time of confirmation as proof of your consent. Unconfirmed sign-ups are deleted after 30 days, confirmed ones as soon as you unsubscribe. You can unsubscribe at any time, informally, to info@piya.ch.
Cookies and audience measurement
We set technically necessary cookies without consent; the website does not work without them. For Google Analytics, Google Search Console and Google Ads we embed the Google tag. As long as you have not agreed in the banner, it sets no cookies and stores nothing on your device. It then only sends Google cookieless signals – for example that a page was viewed or an enquiry was sent – without any identifier by which you could be recognised (Google consent mode). Identifiers from ad clicks are removed or only passed on to the next page via the address, not stored. For technical reasons Google receives your IP address. Only with your consent does Google set cookies for audience measurement and for measuring the success of ads. If you send the contact form after giving this consent, we additionally pass your e-mail address and telephone number to Google – not in plain text but as a hash value (SHA-256) calculated in your browser. Google matches it against signed-in Google accounts to attribute the enquiry to an ad click and uses the result only to measure the success of our ads (enhanced conversions). Without your consent, none of this is transmitted. We store your decision locally in your browser. You can change or withdraw it at any time via the «Cookie settings» link in the footer of every page. Withdrawal takes effect immediately: Google no longer sets cookies and the map in the footer is blocked again. The provider is Google Ireland Limited.
Microsoft Clarity
With your consent in the banner, we also use Microsoft Clarity, a service of Microsoft Corporation (USA) or Microsoft Ireland Operations Limited. Clarity records how the website is used – clicks, scrolling, mouse movements and pages viewed – and presents this as heatmaps and session recordings. Entries in form fields are not captured but masked. We use this analysis solely to make the website clearer and easier to use. Clarity sets cookies for this purpose and is only loaded once you consent; withdrawing consent via “Cookie settings” works in the same way as for the Google services. More information: privacy.microsoft.com
Map in the footer
We show our location on an embedded Google Maps map. Loading the map reveals your IP address to Google, which is why we do not load it by default. It appears only once you have agreed in the banner or have clicked «Load map» in the placeholder. That click applies to the current visit only and is not stored.
Disclosure abroad
The services named may process data outside Switzerland, in particular in the USA and the EEA. We choose providers that contractually guarantee an adequate level of protection.
Your rights
You have the right to information about the personal data we process about you and to have it corrected or deleted. Please contact info@piya.ch. We process personal data in accordance with the Swiss Data Protection Act (DSG) and, where applicable, the GDPR.
Changes
We may amend this policy at any time. The version published on this page is the one that applies.