Customer advisor, internal sales (German/French)
You advise food-service customers in German- and French-speaking Switzerland, qualify enquiries from new customers and handle quotations and orders reliably – in German and French.
| Employment level | 80–100 % |
|---|---|
| Place of work | Winterthur |
| Starting date | from 1 January 2027 or by arrangement |
Advise, develop, follow through – your strength in customer contact, in German and French.
Our company, based in Winterthur, is one of the leading and most modern meat processors in Switzerland. We supply more than 450 take-aways and restaurants across the country. An uncompromising sense of quality and service has been the secret of our success since 1992.
From 2027 we are rebuilding our commercial team in Winterthur: three specialist roles – customer advisory, accounting, and accounts receivable and customer service – who stand in for one another and report directly to the management. All three positions are specialist roles without line-management responsibility.
To further strengthen our advisory sales and our finance processes, we are looking, from 1 January 2027 or by arrangement, for a customer advisor in internal sales (80–100 %).
Your tasks
- Advising and supporting our customers in German- and French-speaking Switzerland by phone and in writing: clarifying needs, range, quantities and use of the products
- Offering suitable additions and approved promotions, actively following up on quotations and agreed next steps
- Recording enquiries from new customers in a structured way and handing them over, qualified, to management or sales
- Preparing and checking quotations and orders on approved terms, coordinating availability and delivery commitments with logistics and operations
- Keeping customer and order data in SAP up to date and documenting advice, commitments and follow-ups traceably
- Recording complaints and passing them on to quality assurance; deputising in accounts-receivable customer service
Your profile
- Commercial training or equivalent experience in internal sales, business customer service, wholesale or a comparable role
- Experience in advising customers and in reliably following up on quotations and orders
- Confident German and French for advice, order questions and business correspondence
- Commercial thinking, careful documentation and confident use of digital tools
- An advantage: SAP Business One, knowledge of the food or food-service industry and further customer languages
What we offer
- A secure job in an established company
- A clearly defined specialist role with arranged deputising and structured onboarding
- Opportunities for further training
- A friendly team and a modern working environment
- Performance-based pay that reflects your qualifications and experience
Your application
We look forward to receiving your complete application by e-mail to hr@piya.ch.